Privacy Policy

1. Introduction
Pet4Go is committed to protecting your privacy. This Privacy Policy outlines our practices concerning the collection, use, and sharing of your personal data through our platform. By using Pet4Go, you consent to the data practices described in this policy.

2. Information We Collect
- Personal Information: We collect information that you provide when creating an account, such as your name, email address, phone number, and payment details.
- Pet Information: Information about your pet, including name, breed, age, and health details, which is necessary to find suitable sitters.
- Usage Data: We collect data generated from your interactions with our platform, such as search queries, preferences, and feedback.

3. How We Use Your Information
- To provide and improve our services, including matching pet owners with sitters.
- To communicate with you about your account and transactions.
- To enforce our terms and conditions, including conducting investigations into potential breaches.
- To comply with legal obligations, such as responding to legal requests and preventing fraud.

4. Data Sharing and Disclosure
- Pet Sitters: We share necessary information about your pet and contact details with sitters you choose to engage with.
- Service Providers: We may share data with companies that provide services on our behalf, such as payment processing and data analytics.
- Legal Requirements: We may disclose your information if required by law or if we believe it’s necessary to protect the rights, property, or safety of Pet4Go, our users, or others.

5. Data Security
We implement a variety of security measures to maintain the safety of your personal information. However, no system can be completely secure. While we strive to protect your data, we cannot guarantee its absolute security.

6. Your Rights
- You have the right to access, update, or delete your personal information at any time via your account settings.
- You have the right to opt-out of receiving marketing communications.
- For users in the European Union, you have rights under the General Data Protection Regulation (GDPR) including the right to complain to a data protection authority.

7. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information, please contact us.

8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our platform and hold certain information. Cookies help us to improve your access to our platform and identify repeat visitors.

9. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information.

10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
- Email: info@pet4go.com
- Phone: +370 69398027


This Privacy Policy is effective as of 20.08.2024 and will be updated as necessary to reflect changes in our practices or relevant regulations.